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NickTheGreek

Smart Network Data Service [SNDS]

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Outlook.com Smart Network Data Services
Deliverability to Outlook.com is based on your reputation. The Outlook.com Smart Network Data Services (SNDS) gives you the data you need to understand and improve your reputation at Outlook.com. But just looking at the data isn't enough! Maintaining a good reputation is a lot of work. You should use this data to keep your mailing lists clean and to monitor the IPs you control for unusual behavior. Reputation is always the responsibility of the sender. SNDS gives senders access to detailed data about individual IPs, and it also includes our Junk Email Reporting Program, which lets you receive reports when users junk your messages. Now you can view IP data and manage feedback loop settings from one convenient website.

Getting started
To access SNDS, please log in with a Microsoft Account and then request access to the IPs for which you are responsible. You'll be taken through a simple authorization process, and then you'll soon have access to a wealth of information about those IPs.

Help! I have a problem sending mail to Outlook.com
Building & maintaining good reputation is a long-term proposition. The data on this site can help you do that, but if you have an urgent deliverability issue please have the person most familiar with the issue and your email infrastructure contact sender support.

Other Benefits
SNDS is useful for far more than just monitoring email reputation. It can help IP owners to detect compromised servers, malware, viruses, and botnets. We help network administrators detect these problems so that they can clean them up and make the internet a safer place.
 
 

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The SNDS program provides data about traffic seen originating from your registered IP, such as mail volume and complaint rates. The data is built from the log files of the inbound mail machines and other servers at Outlook.com and Microsoft and represents factual information about the traffic from your mail servers to Outlook.com users. This is a service that helps legitimate email senders work with their customers and partners to reduce spam originating from their IP.  This program allows a sender to monitor the 'health' of their IPs.  For more information about this free program refer to https://postmaster.live.com/snds/FAQ.aspx. To register, please go to http://postmaster.msn.com/snds/. (Tip: As part of the enrollment process, you are asked to sign the JMRP program agreement and then send a response to Support indicating that it has been signed. It's not uncommon for that step in the enrollment process to be missed.)

NOTE:  The SNDS tool and/or enrollment in the JMRP will not allow emails from your mail servers to bypass our filters, these are in place to help legitimate companies deliver their emails to Outlook.com customers.

 

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